Q: What does OEM mean? What is an OEM cartridge?
A: OEM stands for Original Equipment Manufacturer. OEMs, such as Lexmark or HP, are the companies that manufacture printers and other equipment. OEM cartridges are cartridges that are branded with the OEM's brand. All of our products meet or exceed OEM standards. Click Here to review our standards.
Q: What is a remanufactured cartridge?
A: Recycled cartridges that are disassembled, and have the worn parts replaced, are called remanufactured cartridges. To guarantee print quality, My Tech Guru remanufactured cartridges are rebuilt according to our standards and thoroughly tested. Click Here to review our standards.
Q: What is a compatible cartridge?
A: A compatible cartridge is manufactured by a third party company, and fully compatible with OEM standards. Click Here to review our standards.
Q: What is a compatible laser toner cartridge?
A: Each model of a compatible laser toner cartridge is completely manufactured or remanufactured by a third party company. Our cartridges will produce the same or higher quality print quality than the comparable OEM cartridge. Click Here to review our standards.
Q: What about quality? Are remanufactured or compatible cartridges as good as the OEM cartridges?
A: Our remanufactured and compatible toner cartridges contain the highest quality components and produce outstanding print quality. Our remanufacturing technology is so precise that our process exceeds the OEM standards in most cases. Click Here to review our standards.
Q: Will using a remanufactured or compatible cartridge void my printer warranty?
A: The short answer is "no." The Federal Trade Commission prohibits any manufacturer from requiring a consumer to purchase supplies exclusively from the manufacturer. In addition, the Sherman and Clayton Antitrust Act states that manufacturers are not allowed to limit a warranty, requiring the consumer to use only the manufacturer's supplies. Many manufacturers will limit their warranty based on "damage" to the printer caused from a non-OEM cartridge. This is the OEM's way of trying to make you believe that other products are inferior, and that their products are worth substantially more money. My Tech Guru is so confident in our cartridge quality that we provide a warranty to repair or replace any printer that is damaged solely from our cartridges. Click Here to review our warranty information.
Q: Will my remanufactured or compatible cartridge last as long as an OEM cartridge?
A: My Tech Guru remanufactured or compatible cartridges should last an average of 15% to 20% longer. In many cases, the OEM will not fill their cartridges to full capacity; instead, they fill the cartridge based on "weight" rather than volume. We simply fill the toner cartridge to capacity. In addition to saving money on the purchase of a My Tech Guru remanufactured or compatible cartridge, you should save even more because it should print or copy 15% to 20% more pages before needing to be replaced.
Q: Will a My Tech Guru remanufactured or compatible toner cartridge really save me money?
A: In most cases you should realize significant savings. For example, lets take a look at a popular toner cartridge: the HP LaserJet 4250/4350 toner cartridge. The standard yield OEM cartridge retails for $149.99, and the high yield OEM cartridge retails for $223.99 on HP's web site. Office Depot lists their standard yield remanufactured cartridge for $134.99, and their high yield cartridge for $199.99 on the Office Depot web site. My Tech Guru's everyday selling price for the standard yield 4250/4350 compatible cartridge is $107.00, and the high yield 4250/4350 compatible cartridge is $137.00. Our price could save you between $27.99 and $86.99 PER CARTRIDGE, in this example, depending on the type of cartridge you use and where you currently buy your cartridges. Example prices obtained on June 8, 2008 from the HP and Office Depot web sites.
Q: Can a remanufactured or compatible toner cartridge damage my printer?
A: A toner cartridge that has been properly remanufactured won't cause damage to your laser printer. My Tech Guru uses only remanufacturers that adhere to the highest quality standards. Click Here to review our standards. In addition, we back up our cartridges with an on-site service warranty to reflect our confidence in our products. Click Here to review our warranty information.
Q: Will I get the same number of printed pages and nice dark print from your remanufactured or compatible toner cartridge?
A: Absolutely. We guarantee that you will get excellent quality graphics and page count equal to or higher than that or an OEM cartridge.
Q: How big of an impact can recycling toner cartridges have on the environment?
A: The current level of toner cartridge remanufacturing helps keep an estimated 40,000 + tons of plastic and metal from filling our landfills each year.
Q: Why don't more businesses use remanufactured or compatible (recycled) toner cartridges?
A: Primarily, this is due to a lack of education about the product. There is also some mis-information about how using non-OEM toner can void your printer warranty. The toner cartridge remanufacturing industry is only about 25 years old. The industry itself is working educate consumers about the value of using recycled cartridges, and today more than a third of all American businesses use them. My Tech Guru has specialized in printer service for several years, and has direct, hands-on experience with both OEM and remanufactured toner cartridges.
